Last updated April 04, 2023
Thank you for visiting and shopping at The Heirloom Store. Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
- In-Store Pickup
- In-store pickup is available for all purchases. Pickups are available Monday – Friday 10:00am – 4:00pm excluding holidays.
- Free Shipping
- We offer free standard shipping on orders over $75.00. This does not include sale or clearance items.
- Standard Shipping
- Calculated at checkout.
DO YOU DELIVER INTERNATIONALLY ?
Unfortunately we do not offer international shipping at this time.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders cannot be shipped to a PO Box.
Orders only ship on business days, which are Monday – Friday.
Custom orders are shipped in 3-5 business days, this is the time it will take to complete your order.
OTHER
- To ensure that your package is delivered properly, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building/apartment numbers, etc. is very important. Once your order has shipped, we do not take responsibility for any lost, stolen or incorrectly delivered shipments.
- If the address that was provided is incorrect and/or unable to be delivered, the customer will be responsible for additional shipping costs.
